Shipping, import duty and taxes
From our UK workshop to 113 countries and territories.
Every Sustainable Design Studio machine and mould leaves our UK workshop by tracked, insured courier. This page covers recycling machine shipping in full: how long delivery takes, how shipping is charged, and what import duty or tax to expect in your country, so you know the total before you order.
113 countries and territories, and counting
Our machines and molds are already at work in schools, makerspaces and businesses across six continents. Find your country on the map: hover over it, or tap it, to see whether we have shipped there.
- Shipped to
- We can ship here
- Not available
UK trade sanctions on goods stop us shipping to Russia, Belarus, Iran and North Korea, and to the Russian-occupied regions of Ukraine.
How long delivery takes
Shipping is calculated at checkout from the size and weight of your order and your address, so you see the exact cost before you pay.
| Destination | Typical delivery |
|---|---|
| United Kingdom | Next working day |
| European Union | 3 to 5 working days |
| United States | 3 to 5 working days |
| Rest of the world | 7 to 10 working days |
Every order is tracked, and you get the tracking link as soon as it ships. Ordering several machines, or shipping somewhere unusual? Email the team for a combined quote.
Would you rather pay one price with import duty and tax included? Ask for Delivered Duty Paid (DDP) shipping before you order.
How your order travels
Packed in the UK, tracked to your door.
International orders leave our workshop with their customs paperwork already done, so there is nothing for you to fill in. You can follow your order from the day it ships to the day it arrives.
Packed in the UK
Every order is packed at our workshop in Hartley Wintney, Hampshire, where our machines are designed, built and tested.
Paperwork done for you
We prepare the commercial invoice and customs details for every international order. Buying for a business? Send us your VAT, GST or EORI number and we add it.
Tracked and insured
Your order travels with UPS or DHL, tracked and insured, and you get the tracking link as soon as it ships. UPS deliveries are carbon neutral.
Delivered
If import duty or tax applies, the courier usually asks you to pay it online before delivery. Once it is paid, your parcel arrives as normal.
Import duty and tax by country
Our prices exclude import duty and local tax. Whether you pay any depends on where you live and what your order is worth. UK-made machines pay no customs duty in most countries with a UK trade agreement, but VAT or GST usually still applies.
| Country | Tax-free limit | Import VAT or tax | Duty on UK-made machines | Good to know |
|---|---|---|---|---|
| European Union | None for VAT | 20% France, 19% Germany, other countries vary | 0% with proof of UK origin | Since 1 July 2026, parcels worth €150 or less can pay a flat €3 customs duty per item. |
| United States | None since 29 August 2025 | No import VAT. State use tax may apply | Injection Mini V2, Arbour Injection Machine V2 and moulds: 15% in total. Other machines: ask us | UPS adds a fee of 2% of the duty and tax, at least USD 14. US rules change often, so check before a large order. |
| Canada | CAD 20 | 5% GST, or 13 to 15% HST in HST provinces | 0% under the UK-Canada agreement | The courier charges a brokerage fee on delivery. |
| Australia | AUD 1,000 | 10% GST | 0% under the UK-Australia agreement | Below AUD 1,000 there is nothing to pay at the border. |
| New Zealand | NZD 1,000 | 15% GST | 0% under the UK-New Zealand agreement | Above NZD 1,000, Customs adds a clearance levy of about NZD 52. |
| Switzerland | VAT under CHF 5 is waived | 8.1% VAT | 0%. Switzerland charges no duty on industrial goods | The courier charges a clearance fee. |
| Norway | NOK 3,000 | 25% VAT | 0% on industrial goods | Above NOK 3,000, VAT is paid on import. |
| Japan | JPY 10,000 | 10% consumption tax | 0% | Below JPY 10,000 there is nothing to pay. |
| South Korea | USD 150 | 10% VAT | 0% under the UK-Korea agreement, with proof of origin | Below USD 150 there is nothing to pay. |
| Singapore | SGD 400 by air or post | 9% GST | 0% | Below SGD 400 there is nothing to pay at the border. |
| Mexico | None for UK goods | 16% IVA plus a 0.8% customs fee | 0% under the UK-Mexico agreement, on a formal customs entry | Small courier shipments can be charged a flat 33.5% instead. Ask us to ship on a formal entry. |
| India | None | 18% IGST | Falling under the UK-India agreement, in force since 15 July 2026 | Ask us for the current figure for your machine. |
| United Arab Emirates | AED 1,000 in Dubai | 5% VAT | 5% | Duty and VAT are charged on the value including shipping. |
Rather not deal with customs? Choose Delivered Duty Paid. We pay the import duty, tax and courier fees before your order ships and quote you one fixed price, so there is nothing to pay at the door. Available for most countries, depending on the courier service. Ask for a DDP quote
Rates checked on 21 October 2026. They change, especially in the US, so treat this table as a guide and check before a large order. For other countries, a duty calculator such as SimplyDuty or your local customs office will give you an estimate: enter the product price in GBP plus the shipping cost from checkout.
Our machines are made in the UK. Where a UK trade agreement removes duty, the courier needs proof of UK origin on the paperwork. Email the team if your country asks for it.
Choose how import charges are handled
Most customers use standard delivery. If you would rather know the full cost up front, ask for Delivered Duty Paid (DDP).
Standard delivery
We ship, and the courier collects any duty or tax from you before delivery. You pay only what your country charges, plus the courier's handling fee. This is how every order placed at checkout travels.
Buying for a business
Import VAT or GST paid on arrival can usually be reclaimed through your own VAT return. Send us your VAT, GST or EORI number before we ship and we add it to the customs paperwork.
Delivered Duty Paid (DDP)
We pay the duty, tax and courier fees before your order ships, so nothing is due on arrival. Available for most countries, depending on the courier service. Ask before you order and we quote one fixed price. Businesses cannot reclaim tax paid this way.
FAQ
Shipping and import questions
Delivery, costs, duty and insurance. Still unsure? Get in touch and we will reply within one working day.
Tell us where it is going. We will quote the total.
Send us your country and the machines or moulds you want. We will reply with the shipping cost and, if you prefer, one Delivered Duty Paid (DDP) price with import duty and tax included.